Introduction culture is a word with many shades of meaning. Cultural diversity and information and communication. More importantly, it estimates that from 1998 to 2008 some 41 percent of the people entering the u. Diversity in the workplace by ba in human resource. Business advantages of diversity in the workplace the united states office of employment predicts that 29 percent of the u. Demonstrate an increased understanding of interrelationships among race, culture, and ethnicity.
And cultural diversity in the workplace is as critical as religious, gender and language diversity. Aluko, olabisi onabanjo university, nigeria abstract. The gap between their clients and is often superficially bridged at the image level by advertising, sales teams and marketing. The benefits of workplace diversity greatly outweigh the barriers you may have to cross to get there. The way people live in india is reflected its culture.
This site is like a library, use search box in the widget to get ebook that you want. The globalization of economies and the migration has. Cultural diversity and information and communication impacts. Cross cultural communication 36 understanding culture and cultural diversity in australia 37.
Cultural diversity also makes our country stronger. One positive effect is that employees belonging to different cultures usually have different ways of thinking and can thus analyze a matter at hand from a variety of. Cultural diversity makes our country richer by making it a more interesting place in which to live. Click download or read online button to get cultural diversity in the workplace book now. Cultural diversity is a subject that has been getting growing attention not just internationally but also in sweden in the 21st century. Thomas harvard university o 2001 by cornell university.
Our department provides services to nearly every australian, whatever their age, cultural background or personal circumstances. Other authors, for example, skarzynski and gibson 2008, are convinced diversity is a blueprint to innovation, while pinto and pinto 2011 agree that diversity in the workforce directly contributes to and affects creativity. Choosing from the largest group of candidates will ensure youre hiring a diverse and qualified. But with benefits necessarily come challenges of working. Pdf the acceptance and management of cultural diversity have been promoted and touted as a positive tool in social and organizational engineering. Just what is meant by cultural diversity presents its own set of theoretical complexities and prob lematic. This essential guide brings you up to speed on the unwritten rules of communicating, interviewing, mentoring, and coaching within a culturally diverse workplace. The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l. Benefits, challenges, and the required managerial tools 3 where every member must listen and have the chance to speak, are good ways to create dialogues. Importance of cultural diversity in the workplace deputy.
It describes the complex physical, sociological or. Managing cultural diversity at workplace diva portal. Beyond the products it sells, services it offers or profits it generates, any organization is defined by the people who work there. The acceptance and management of cultural diversity have been promoted and touted as a positive tool in social and organizational engineering aimed at solving and preventing group dynamics problems in both business organizations and society as well.
Managers should implement policies such as mentoring programs to provide associates access to information and opportunities. An inclusive work environment requires a clear understanding of both the inherent and acquired diversity within an organization. Managed well, diversity provides benefits that increase success. The equal employment opportunity commission promotes equal opportunity and handles complaints about workplace discrimination. Diversity management, challenges and opportunities in.
Cultural diversity also makes our country stronger and better able to compete in the new global economy. Top 10 diversity issues at work selection partners. The impact of workplace diversity on organisations core. The study also focuses on barriers encountered by employees for accepting workplace diversity in it sectors in india. From the virgin group to disney and pricewaterhousecoopers, organizations across industries are embracing the benefits of a diverse workforce. Cultural diversity in the workplace is a result of practices, values, traditions, or beliefs of employees based on race, age, ethnicity, religion, or gender. The manual includes all the materials needed to design and conduct training for. The business case for managing cultural diversity 19 stages of diversity management 32 developing your own business case for managing cultural diversity 34 section 2. Issues and challenges harold andrew patrick 1 and vincent raj kumar2 abstract diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued. This strategy demonstrates our commitment to providing a positive work environment where our diversity is celebrated, and inclusion is a focus for everyone.
Workplace diversity wpd is a holistic concept that denotes the differences that exist between people working within an organisation. The importance of cultural diversity in the workplace wednesday, september 21, 2016 11. Inherent diversity is biological traits such as race, gender, and sexual orientation, while acquired diversity is things you gain from experience like religion, cultural experiences, and situations that make an impact on your thoughtprocess. The effects of diversity perspectives on work group processes and outcomes robin j. Explore the required tools for managing workplace diversity. Researchers of cultural diversity in organizations must look to alternative theoretical perspectives, such as feminist theories. For decades, the united states has seen an increasing number of immigrants, which has led to a significant increase in cultural diversity in the united states. Cultural diversity management, diversity at workplace, employee perception, human resource management abstract. Culture as problematic a number of authors bemoan the con fusion often made between managing diversity and managing culture. New paradigm is emerging that places the focus of diversity on integration workplace diversity is important to organizations talent management and leadership development look for the qualities and talents focus on bringing those out rather than on the differences. Managing diversity is a key component of effective people management in the workplace black enterprise 2001.
India is a land of unity in diversity where people of different sects, caste and religion live together. Examine the causes of crosscultural miscommunication and discover effective strategies for more effec tive methods of communicating. Barriers and benefits of diversity in the workplace. Companies that embrace and value these cultural differences can not only reduce conflict and increase regulatory compliance but also transform cultural diversity into a competitive advantage. A phenomenological study adam evans1 and harika suklun2,3 abstract. The term is also sometimes used to refer to multiculturalism within an organization. When organizations actively assess their handling of workplace diversity issues, develop and implement diversity plans, multiple benefits are reported such as. It even affects perceptions of time, which can impact daytoday scheduling and deadlines. Examine ourselves as we relate to all forms of diversity. Because the area of diversity and diversity management is so broad, there was a need to focus mainly on the areas of cultural diversityethnicity and disability. Cultural diversity within a workplace is increasingly becoming important as more organisations are embracing it within. Managing cultural diversity the five cultural dimensions highlight the important cultural differences in organizations. People no longer live and work in an insular marketplace.
Pdf prospects and challenges of workplace diversity in. The results demonstrate that cultural diversity does in fact add value and, within the proper context, contributes to firm competitive advantage. The impact of cultural diversity on organisational performance may be magnified relative to other sources of diversity. The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it. The modern workplace is a mosaic of different ideas, beliefs and opinions, which taken together create an atmosphere of cultural diversity. Cultural diversity is most likely to involve differences in perspectives, knowledge, and experience necessary for optimal information processing, decisionmaking, and innovation. Here are ways to foster cultural diversity in the workplace and make sure employees feel accepted. Benefits, challenges, and the required managerial tools 2 advantages. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. Introduce the topic of diversity increase awareness of the impact of culture in the workplace demonstrate skills for managing a culturally diverse workplace address the matter of gender in the workplace. Cultural diversity is the variety of human societies or cultures in a specific region, or in the world as a whole. Cultural diversity is most likely to involve differences in perspectives, knowledge, and experience necessary for optimal information processing, decisionmaking, and. Understand the value of diversity and how it relates to the workplace. Study the views of various companies regarding the choice and implementation of workplace diversity.
Its illegal for employers to discriminate against employees based on their cultural diversity. Recognize the role of stereotypes, assumptions, and other barriers to diversity, and the effect that they can have in the workplace and in our personal lives. Economic globalization is one of the driving forces of cultural diversity in the workplace. This study provides background knowledge on cultural diversity among employees at the workplace and provides measures of organizational. Discrimination was the most frequently encountered barrier for accepting workplace diversity, followed by prejudice and ethnocentrism. The globalization of economies and the migration has dramatically increased opportunities while also affecting organizations in a manner that it. Understanding the evolving role of cultural diversity in the workplace for an organization to get its arms around depending on ones culture, for. Diversity management, challenges and opportunities in multicultural organizations patrick a.
Cultural diversity in the workplace download ebook pdf. Embracing cultural diversity in the workplace is an important first step for businesses that want to be competitive on an international scale. Looking at how leaders, managers and nonmanagerial employees view diversity, it. An introduction to culture and diversity in the workplace 2.
The importance of cultural diversity in the workplace. The modern workforce is made up of people of different genders, ages, ethnicity, religions, and. We are live in an increasingly multicultural society. Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization. Workplace diversity workforce diversity refers to the composition of work units in terms of the cultural or demographic characteristics that are salient and symbolically meaningful in the relationships among group members ditomaso, post and parksyancy, 2007, p. Distinct cultures that are different from each other coexist together in a single country. Cultural diversity in the workplace explores the issues surrounding workforce diversity, cultural differences, and management sensitivity. Reinforcing homogeneity means to avoid or even reject a diverse workforce. Diversity has become a trending topic in literature. Cultural competence to develop cultural selfawareness and take the lead in establishing a twoway process of cultural learning that results in adapting professional interpretations and recommendations to the value system of students disability will be presented as an important component of cultural diversity in these trainings. Survey results that organisations are slowly awakening to the positive benefits available through a diverse workforce. The shared experiences, training and racialcultural diverse human capital contributes to innovation which has positive results on productivity within organizations. Thus, in india there is unity amidst vast cultural diversity.
Managing a culturally diverse workforce diversity, equity and. Importance of cultural diversity in the workplace bizfluent. Managing diversity well provides a distinct advantage in an era when flexibility and creativity are keys to competitiveness. The program was also developed to ensure that the message of the scanlon foundations taste of harmony campaign is translated into ongoing action at the enterprise level. Jan 25, 2020 embracing diversity also cuts down on legal costs. Cultural diversity within a workplace is increasingly becoming important as more organisations are embracing it within the global workforce. And cultural diversity in the workplace, while valuable, can sometimes lead to challenges if employers arent aware of the key aspects of the culture and how to address them. Diversity, workplace, cultural mentoring, organisation.
Managing diversity well provides a distinct advantage in an era when. There are some very positive benefits that can be hard from having a more diverse workforce. By defining key cultural values, employers can better understand their workforce and. Cultural diversity and organisational performance include. Diversity management is the active and conscious development of a future oriented, value driven strategic, communicative and managerial. The issue of managing cultural diversity is a primary concern for many international organisations.
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